Unlock the power of platform economics.
Gain efficiencies across your services business with digitally-enabled workforce management practices.
Understand your workforce.
Easily manage your employees and contractors through one centralised platform. Set actions that require your authorisation so you can be as hands-on or hands-off as you like.
Connect the dots.
Allow your workforce to establish service zones in which they are available to take bookings. Icosian works for both remote and in-centre services.
On-boarding and certification management.
Never miss a beat with qualifications and certification management. Set business logic to move resources through application, employment and resignation phases.
Allow your customers to book and pay online.
Streamline your booking process through your own custom services marketplace.
Plus a whole lot more...
Custom online marketplace.
Unlock the true potential of your workforce by giving customers and clients the ability to book your services instantly online. Icosian's full-circle rating system ensures you maintain complete oversight of quality and customer satisfaction.
Event scheduling and workforce availability.
Never double book or miss an appointment again. Icosian allows you to manage your workforce's availability and event bookings in detail, ensuring your staff and customers have full oversight of their schedules.
Automatic notifications and reminders.
Whether you're an internal administrator, a customer, a contractor or a referee, you'll always know of events and changes that impact you. Icosian automatically generates relevant notifications and reminders, so you'll always be in the loop.
Payroll and invoicing.
Easily manage employee payroll and contractor invoices in one cloud-based platform. Icosian is integrated with Xero, MYOB and other major accounting platforms and ERPs to make life easy for your business.
Workforce and customer management.
Referral management, case notes, event history, file uploads, automated event bookings, route optimisation and certification management. These are just are some of the features that will help you to effectively manage your workforce and customers.
Online payments.
Accept payments from your customers easily and securely. Icosian allows you to collect credit, debit and PayPal payments through industry-leading payment processing solutions - fully integrated with your custom platform, and synced with your accounting systems.